CURRENCY

All prices on our site are listed in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.

EXCHANGE

Exchanges can only be made for a different size of the original purchased product, we will check the merchandise you requested is in stock. If not, may choose to return the item. Once your exchange is authorized by MikkatMarket.com, you will receive a RA#

For any questions or concerns regarding the return/exchange process, please email customer service at [email protected].

FORGOT PASSWORD

If you forget your account password, click on the “forgot password?” link. You will be sent an email with a temporary password. It is recommended to change your temporary password after logging into your account.

FURTHER QUESTIONS

Email: [email protected]

PAYMENT METHODS

MIKKAT MARKET accepts the following credit cards: Visa, Master Card, American Express, and Discover payments.
MIKKAT MARKET does not accept personal checks, cash or money orders.

REGISTER

Registering is required to complete any transaction on MikkatMarket.com. You may register or login to your account by accessing the Account.

You only need to register on our site if you are making a purchase. By registering you are initiating an account that only you may access by using the email address and password you have created. Please note, if you are signed up on our email list, this does not mean you are registered.

RETURNS POLICY

If for any reason you are not happy with your purchase, you may return the items postmarked within 30 days of receipt for a full refund, less shipping costs.

For all return and exchange, please send an email to [email protected] with order number and specific items requesting to be return/exchange and we will issue a Return Authorization(RA#). Once your return/exchange is authorized by MikkatMarket.com, you will receive a RA#.

All articles that belong to the same product must be returned to us within 10 days(domestic)/ 20 days(international) from the date we issue your RA#. Pack and securely seal the merchandise in the original package if possible and write the RA# on the outside of package. Send pre-paid and insured package to MikkatMarket.com. All returns must be shipped via traceable and insured mail. For items received after this time period, we reserve the right to deny the return. Returns must be received in new, unworn, and unwashed condition and with all tags attached.

Please note that all accessories and sale items are final sale.

Once we receive your package, your refund will be processed in the original form of payment within 5 business days. Please note that your banking institution may require additional days to process and post this transaction to your account.

Note: Shipping and handling and customs charges are non-refundable.

SALES TAX

MIKKAT MARKET charges sales tax for California residents only.

SHIPPING | Domestic

U.S.A orders are shipped using USPS Express Mail (1-2 days) or Priority mail (2-5 days). Orders are processed Monday through Friday excluding federal holidays. Most orders ship within 48 hours of purchase. Shipping times may vary due to availability of merchandise. We recommend signature confirmation for all orders shipped to commercial addresses. Please contact us to request this, and this case we will adjust your invoice to reflect the upgraded shipping rate.

Cost is based on delivery service, price, insurance and weight of item and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process.

We are not responsible for lost or stolen packages or packages delayed by the postal service.

SHIPPING | International

International orders are shipped USPS Express mail International (3-5 days), Priority mail International (5-12 days), First Class Airmail (2-4 weeks). First Class Airmail arrives in 2-4 week delivery time, but can be faster depending on your location. First Class Airmail does not include tracking and will not be refunded if the package is lost or stolen, the buyer assumes this responsibility by choosing this method. Priority mail typically arrives in 1-2 weeks, including tracking.  Express mail arrives within 5-10 days from leaving our warehouse, and includes both tracking and signature confirmation.

Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.

Orders are processed Monday through Fridays excluding holidays. Shipping times may vary due to availability of merchandise. Orders are not delivered on the weekends or federal holidays.

Ship to the following countries- Argentina, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Brazil, Canada, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Uruguay.

Please Note Customs authorities require us to state the value of the item directly on the package.

We are not responsible for lost or stolen packages or packages delayed by the postal service.

Refused Shipments – If you decide to refuse any shipments from MIKKAT MARKET, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to MIKKAT MARKET. This amount will be subtracted from your merchandise refund.

SIZING

Please see our Sizing Chart for detailed information on sizing.